How do you turn retail employees around the globe into passionate brand advocates? Easy—you give them a reason to care. For over 20 years, we’ve partnered with a global top 100 tech company to create an online training, reward, and engagement hub that keeps store associates learning, selling, and cheering for our client.
Retail associates don’t work for our client, but they talk to the customers who buy their products. So, we created an experience that motivates them to learn about the products and technologies, rewards them for doing so, and makes it feel like they’re part of something big. The result? A massive shift from passive sellers to active product advocates.
We launched a fully customized online training ecosystem localized for 130+ countries in 26 languages. Then we filled it with interactive trainings, product videos, quick‑hit articles, and real‑time updates. To drive engagement, we layered in points, perks, and promotions that reward consistent participation and long‑term loyalty. Accessible anytime, anywhere, on any screen.
The Retail Sales Program has evolved into a true global force. A living, breathing community where participants log in regularly for new training content, sales tools, and news updates. They earn custom currency and compete for rewards. And best of all? They walk back onto the sales floor smarter, sharper, and more motivated to sell.